Sissoni Pty Ltd (ABN 54 141 491 607) trading as Whyser Work
Last updated: 23 July 2026
These Terms of Service ("Terms") govern access to and use of the Whyser Work platform (whyser.work), operated by Sissoni Pty Ltd (ABN 54 141 491 607), trading as Whyser Work ("we", "us", "our"). Our registered office is at Maleny 4552.
By accessing or using the Whyser Work platform, you agree to be bound by these Terms. If you do not agree, you must not use the platform.
These Terms should be read alongside our Privacy Policy, which is available at whyser.work/privacy-policy.
In these Terms:
Employers accept these Terms on behalf of their organisation when they activate a Subscription or permit employees to access the platform. The person accepting these Terms on behalf of an organisation warrants that they have authority to bind that organisation.
Employees accept these Terms when they create an account or first access the platform. Where an Employee is added by their Employer, continued use of the platform constitutes acceptance.
If you are under 18 years of age, you must not use the platform without the consent of your parent or guardian.
Each User is responsible for maintaining the confidentiality of their login credentials and for all activity that occurs under their account.
You must:
We reserve the right to suspend or terminate any account where we reasonably believe credentials have been compromised or shared.
5.1 Subscription tiers
Access to the platform is provided on a subscription basis. The features available depend on the subscription tier selected by the Employer. Current pricing and available tiers are available on request from commerce@whyser.au.
5.2 Billing and payment
Subscriptions are billed monthly or annually in advance in Australian dollars (AUD), unless otherwise agreed in writing. Payment is due within 14 days of invoice unless otherwise specified. Annual subscriptions are offered at a discounted rate compared to the equivalent monthly billing period.
5.3 Late payment
If payment is not received by the due date, we reserve the right to suspend access to the platform until payment is made. We will provide reasonable notice before suspension.
5.4 Refunds
Subscription fees are non-refundable except where required by Australian Consumer Law. If you believe you are entitled to a refund, contact us at privacy@whyser.au.
5.5 Price changes
We may change our subscription pricing from time to time. We will provide at least 30 days written notice of any price change before it takes effect at your next renewal.
5.6 Courses
Individual courses available through the platform may be purchased separately. Course purchases are subject to these Terms. Purchased course access is for the named individual or, where a team access option is selected, for the nominated team members within the Employer's organisation.
By activating a Subscription, the Employer agrees to:
The Employer is responsible for the accuracy of Employee data entered into the platform and for ensuring that departing employees have their access removed in a timely manner.
All Users must use the platform in a lawful, respectful, and appropriate manner. You must not:
We reserve the right to suspend or terminate access for any User who breaches these acceptable use requirements.
8.1 Our Content
All Content made available through the Whyser Work platform - including but not limited to courses (Lead the Conversation, Leadership Intelligence, The Coaching Leader, Career Compass Program), coaching frameworks, survey instruments, assessment tools, AI-generated reports, and all associated written material - is owned by or licensed to Sissoni Pty Ltd and is protected by Australian and international copyright law.
Nothing in these Terms grants you any ownership of or licence to our Content beyond the right to access and use it for your own personal or internal organisational purposes during your active Subscription.
You must not copy, reproduce, distribute, publish, or create derivative works from our Content without our prior written consent.
8.2 Your Data
You retain ownership of User Data that you or your Employees enter into the platform. By using the platform, you grant us a limited licence to use that data to provide our services to you, including generating reports and AI-assisted insights.
We do not use your User Data for any purpose beyond those described in these Terms and our Privacy Policy.
8.3 Feedback
If you provide us with feedback, suggestions, or ideas about the platform, we may use that feedback freely to improve our services without any obligation to you.
The Whyser Work platform uses artificial intelligence to generate culture reports, performance insights, KPI suggestions, and recommendations. By using these features, you acknowledge that:
Details of the AI provider used, the information sent to it, and the safeguards that apply are set out in Section 6 of our Privacy Policy.
10.1 Linked third-party services
The platform integrates with or links to third-party services including coaching directories, external learning providers, and assessment tools. We are not responsible for the content, availability, or privacy practices of any third-party service.
Links to external services are provided for convenience only and do not constitute endorsement by Whyser Work.
10.2 Sub-processors
We engage third-party service providers ("sub-processors") to host, operate, support and back up the platform. These providers process Employer and Employee data on our behalf. The current list of sub-processors, including the purpose of each engagement and the country in which processing occurs, is set out in Section 7 of our Privacy Policy.
We remain responsible to the Employer for the acts and omissions of our sub-processors in connection with the platform, and we require each of them to handle personal information in a manner consistent with the Australian Privacy Principles.
We may add, replace or remove sub-processors from time to time as the platform develops. Where we do so, we will update the list in our Privacy Policy. An Employer who wishes to receive advance notice of a change to our sub-processors may register for notice by contacting commerce@whyser.au.
Some sub-processors are located outside Australia. By using the platform, the Employer acknowledges and consents to the transfer of data outside Australia as described in our Privacy Policy, and confirms that it has the authority to consent to that transfer on behalf of its Employees.
Organisations wishing to access the Whyser Work platform under a white label or embedded arrangement - for example, as an add-on to an existing HR information system - must enter into a separate white label agreement with us. Standard subscription terms do not extend to white label or resale arrangements. To enquire, contact commerce@whyser.au.
The platform is provided on an "as is" and "as available" basis. We do not warrant that the platform will be uninterrupted, error-free, or completely secure.
To the maximum extent permitted by applicable law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
Nothing in these Terms excludes any rights you may have under the Australian Consumer Law that cannot be excluded by contract.
To the maximum extent permitted by law, our total liability to you for any claim arising out of or in connection with these Terms or your use of the platform will not exceed the total subscription fees paid by you in the 12 months preceding the event giving rise to the claim.
We will not be liable for any indirect, incidental, special, consequential, or punitive loss or damage, including loss of profits, loss of data, or business interruption, even if we have been advised of the possibility of such loss.
Nothing in these Terms limits our liability for fraud, death, or personal injury caused by our negligence, or for any liability that cannot be limited under Australian Consumer Law.
You agree to indemnify and hold harmless Sissoni Pty Ltd, its directors, employees, and agents from any claims, damages, losses, or costs (including reasonable legal fees) arising out of:
15.1 By you
Employers may terminate their Subscription at any time by providing 30 days written notice to commerce@whyser.au. No refund will be provided for any unused portion of a prepaid annual Subscription unless otherwise agreed. Monthly subscribers may cancel at any time with 30 days notice, with no further billing after the final period.
15.2 By us
We may suspend or terminate your access to the platform immediately if:
15.3 Effect of termination
On termination, your right to access the platform ceases immediately. User Data will be retained for 12 months following termination and then permanently deleted, in accordance with our Privacy Policy. You may request a copy of your User Data before deletion by contacting privacy@whyser.au.
These Terms are governed by the laws of Queensland, Australia. You agree to submit to the non-exclusive jurisdiction of the courts of Queensland for any dispute arising under these Terms.
We encourage you to contact us at privacy@whyser.au in the first instance to resolve any dispute informally before commencing legal proceedings.
We may update these Terms from time to time. We will provide at least 14 days notice of any material changes by email or by posting a notice on the platform. Continued use of the platform after the effective date of any changes constitutes acceptance of the updated Terms.
Sissoni Pty Ltd trading as Whyser Work
ABN 54 141 491 607
Maleny 4552
privacy@whyser.au
whyser.work